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Workplace Dispute Mediation

When working relationships become strained or break down, one way of recovering them is by the use of workplace mediation. Mediation in the workplace is where a neutral (impartial) third person, the mediator, works with those in dispute to help them reach their own resolution.

Mediation can be used at any stage in a dispute, and a successful mediation intervention can often be achieved within a day or two of embarking on it. Hence, the time taken to resolve a conflict via this method is quite modest compared with say for example, a formal harassment investigation, hearing and possible appeal hearing, and thus can be highly cost effective. Workplace mediation can also offer a less stressful alternative to other, more formal, approaches to conflict resolution such as formal investigations and hearings and can avoid trade union involvement. It is for these reasons that ACAS endorses this approach of conflict resolution.

Our mediation service is led by our Principal Associate Gary Ward, who has a broad field of experience in undertaking workplace mediation, and a track record of successful outcomes. We offer a fixed fee service, an example involving a dispute between two people is below

  • Preliminary scoping meeting with the client = 1 hour
  • 2 hours per stage one meeting = 4 hours
  • 1 hour for writing up summary notes for each stage one meeting = 2 hours
  • 3 hours for stage two summit meeting = 3 hours
  • 1 hour for drafting action plan and final paper to the client = 1 hour